Reference

Understand Your Rights and Our Account Rules

These legal terms set out how 80jilicom operates, what we expect from you, and what you can expect from us — covering account eligibility, data use, payment processing through GCash, Maya, and InstaPay, and how disputes are handled.

Account Eligibility RulesData Handling PolicyGCash, Maya, InstaPay TermsDispute ProcessAccess by Local Law
80jilicom Understand Your Rights and Our Account Rules
POLICY CONTACT

Reach Us on Legal or Account Questions

If something in our terms is unclear, or if you need to exercise a right under our data policy — such as requesting a copy of your account data or asking us to correct a record — our support team handles those requests directly. You can reach us through live chat on the platform, by email, or through the account help section. We aim to respond to formal policy queries within a reasonable window and will confirm receipt when your request is logged.

Live Chat Open the chat icon from any page on the platform. Available for account and policy questions; our team can escalate a formal data request from there.
Email Support Send your legal or data query to our support address listed in your account settings. Include your registered email and a clear description of your request.
Account Help Section Log in, head to your account settings, and open the Help tab. You can submit a written request for data access, correction, or account closure from that screen.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account

We take the handling of your account information seriously. Here is what we do in each area — not a list of vague promises, but the actual practices behind our policy.

Data Storage and Retention

Your account details and payment records — including GCash, Maya, and InstaPay transactions — are stored securely and kept for the period required under applicable regulations, then deleted or anonymised.

Cookies and Session Handling

We use session cookies to keep you logged in and remember your wallet preference. Analytics cookies are minimal and do not identify you personally. You can manage cookie settings through your browser.

Account Security Practices

Login uses a one-time PIN sent to your registered mobile number. We do not store your GCash or Maya PIN. Suspicious login attempts trigger an automatic account hold pending your verification.

Requesting Changes or Deletion

You have the right to request a copy of your data, correct inaccurate records, or ask us to close your account. Submit requests through live chat or the Account Help tab; we confirm receipt in writing.

Common Questions About Our Terms and Your Rights

Below are the questions we get asked most often about our legal terms, account eligibility, data rights, and how we handle policy matters on 80jilicom.

Account access depends on local law and is available only to eligible players where permitted. You must meet the legal age requirement in your jurisdiction and confirm the account is yours alone when you register.

We collect the details you provide at registration, your login activity, and transaction records for payments processed through GCash, Maya, or InstaPay. We do not collect your e-wallet PIN or banking credentials.

Log in, open the Account Help tab in your settings, and submit a data access request. You can also send the request via email or live chat. We confirm receipt and process it within the regulatory timeframe.

Yes. Submit a correction or deletion request through live chat or the Account Help section. We will act on it where local law permits and confirm the outcome in writing to your registered email.

GCash, Maya, and InstaPay transaction records are retained for the period required by applicable financial regulations even after account closure. After that period, records are deleted or anonymised.

Contact our support team through live chat or email with the details of your dispute. We review account decisions against our terms and respond with a written outcome. Local law takes precedence where a term conflicts with it.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.