Reference

Terms and Conditions That Cover Your Account

These Terms and Conditions set out what you agree to when you open and use your 80jilicom account — from how we handle deposits via GCash, Maya, and InstaPay, to how withdrawals are verified and when access is available under local law.

Account eligibility rulesPayment and withdrawal termsAccount suspension conditionsDispute and contact processPhilippines-applicable scope
80jilicom Terms and Conditions That Cover Your Account
HOW WE OPERATE

How 80jilicom Applies These Terms

These Terms are not just posted for compliance — they govern real account decisions we make every day. Here is how we act on them in practice, from account security through to how we handle a terms dispute.

Account Security

Your account is protected by OTP verification on login and any payment action. We never ask for your GCash or Maya PIN through support channels — that request is always a fraud attempt.

Data Handling

We hold the account data you submit — name, contact, payment channel — only for as long as your account is active and as required by applicable Philippine law. You can request a data summary via email.

Dispute Process

If you dispute a transaction or a terms decision, raise it in writing via email or the message centre. We review the account log, the payment record from GCash, Maya, or InstaPay, and respond with a reasoned outcome.

Terms Updates

When we update these Terms, a notice appears on your account dashboard the next time you log in. You can request the previous version by contacting support — we keep a record of prior versions.

CONTACT PATHS

Reach Us About Your Terms Query

Questions about how a specific clause affects your account — or a dispute about a transaction made via GCash, Maya, or InstaPay — can be raised directly with our support team. We handle terms-related queries through live chat, email, and our in-app message centre. Explain the clause in question and include your account reference so we can respond with the right context.

Live Chat Start a chat session directly from your account dashboard. Quote the clause or transaction you are asking about so the agent can pull the right details quickly.
Email Support Send a written query with your account ID and the specific Terms section you want clarified. Email creates a paper trail, which is useful for dispute records.
In-App Message Centre From your mobile account, open the message centre under Settings. All terms-related exchanges are stored there so you can track the thread from your phone.

Common Questions About These Terms

These are the questions we hear most often from Filipino account holders about how the Terms and Conditions work in practice.

Access and eligibility depend on local law where you are. These Terms apply to accounts opened on 80jilicom where permitted by applicable Philippine law and only to eligible players.

We require your payment account to match your registered account name. A mismatch can trigger a verification hold on withdrawals. Contact support with proof of ownership to resolve it.

We post a notice on your account dashboard when Terms are updated. Continuing to use the account after the update is posted counts as acceptance under these Terms.

Submit your dispute in writing via email or the in-app message centre. Include your account ID and the relevant clause. We review the account log and payment record, then issue a written response.

Bonus and promotional credits carry their own conditions posted at the time the offer runs. These Terms govern account access overall, but the specific bonus conditions apply to how that credit is used.

We hold your data while your account is active and for the period required under applicable Philippine law after closure. You can request a summary of what we hold by contacting support via email.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.